Virginia Veterinary Centers
For Veterinarians
REFERRAL INFORMATION
We understand the trusted relationship our referring veterinarians have with their clients. Whether you are referring a patient for diagnostics, a second opinion, or a specialized procedure, we provide the highest level of professional service and treat your clients with compassion and respect.
REFERRING AN EMERGENCY OR CRITICAL CARE CASE?
These are the steps to take to ensure the smooth transition of a client being transitioned to our hospital:
Call!
The most important step – there is ALWAYS someone here to answer the phone. Please call ahead to speak with our Emergency DVMs or LVTs and help answer any questions that they may have.
Prep owners for what they should expect from their visit with us.
A doctor or technician will happily give you an estimate during the phone call if you are considering transferring a patient. We hate to have to send unprepared owners away when they are sticker-shocked by the cost of treatment and hospitalization.
Transmit records.
We can receive records via our referral portal, fax, or email. It is essential that we know when to start or give the next dosages of medications and that we have an accurate timeline of the patient’s stay at your facility.
Label well.
We know that many of the cases transferred to us may have some financial concerns, and clearly labeling any drugs, medications, or fluids with their respective contents or concentrations will prevent our staff from having to toss any items where the composition or integrity is called into question.
How can I access my patients’ medical records?
Our referral portal allows your practice to submit referrals to VVC and access medical records, imaging, and medications by logging into a secure and convenient portal on our website.
Click here to access the VVC Referral Portal.
How will I stay updated on my patient’s status while in your care?
Our staff strives to call you with a report after any procedures. We will forward lab results to you, and consult with you on your pet’s prognosis and follow-up plan. Open communication with you and your clients allows us to ensure a seamless continuum of care.
What happens if my patient needs additional care outside of your scope of services?
We will always work to provide your pet with any care necessary to diagnose and resolve his or her medical problems. And if the situation falls outside our range of expertise, we’ll refer you to the right specialist in our network of professionals. Your patient’s health is our priority.
